If you encounter an issue with any of our ATMs, please click the below button to connect with our Customer Service Team.
Check the ATM
Before you use the ATM, always check to see if there are any unusual objects or any trace of damage on the machine (e.g. if there is something placed on the card reader)! If you see anything unusual on the ATM or there’s an error message displayed – do not use the machine.
Be safe at the ATM
Stand at the ATM so no one can see your PIN code or how much money you have withdrawn. We suggest hiding the PIN pad with your hands when entering the code and before you take your cash and card, look around, is anyone standing directly behind you?
Never offer up any information to a stranger, especially card, bank account or PIN details, even if they advise they work for the bank. Always contact either your bank or Euronet directly!
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